Meet The Team

Mike Keenan Managing Director

Having based myself here in Hanoi, I often get asked the question by friends and family back in Christchurch, New Zealand, “Why Vietnam?”. Not an easy question to answer, so I usually reply “Come and see for yourself”. Now my family and friends make regular trips back to Vietnam. So much so I’m beginning to suspect that it’s not actually to visit me!

There is so much variety from place to place; whether your interests are in food, history, language, culture, scenery, shopping, or simply meeting some of the friendliest and most hospitable people on Earth. Within a stone’s throw are two more diverse destinations, Lao and Cambodia. Both countries are steeped in history with some incredible experiences to be had.

My journey to this region began in 1999 as a tour leader and I still love to lead some of our trips in the busy times. The diversity of Vietnam, Cambodia and Lao always guarantees that every trip will be exciting. I still see sights that make me stop and pinch myself that I am fortunate enough to be living somewhere amazing.

Travis Fennell Managing Director

Out of all the countries I have visited, Vietnam has the most energy by far. Somehow the people are still able to have a relaxed attitude towards life in this electric environment. I have been tour leading in this region since 2000 and it has never ceased to excite me

The diversity from the top to the bottom of the country allows for all types of holidays: far north for trekking, central for beach and the southern city for it’s shopping, the Delta and tourist attractions. I still love to get out and explore parts of Vietnam, Cambodia and Lao and during our busy times I still get the chance to run trips in all three countries.

Vietnam is my second home and I now have a family here. We love to get back to visit family and friends in Australia where I grew up as a country lad in Leongatha, Victoria. I’m so happy that I discovered Vietnam in my late 20s as it gives me plenty of time to enjoy it with my family, friends and future customers for a long time to come.

Tracey Johnson Operations Director

I came to South East Asia in 2005 to work as a Tour Leader and soon fell in love with Vietnam. People often ask me which is my favourite place here and I explain that it is like asking which of your children yu love the most.

Hanoi is where I live and it is a vibrant and exotic Asian city, which combines chaos with elegance. As a foodie, this place is a paradise of exquisitely fresh flavours served in simple dishes prepared with recipes handed down through generations. It sure is a long way from my coastal Australian hometown of Queenscliff, Victoria.

My working background has always been in hospitality, sports management and administration. Most recently I worked at Hawthorn Football Club as the Personal Assistant to the Chief Executive before moving to Asia.

One of the great pleasures of working with Wide Eyed Tours is that I can share my passion for this unique and amazing region with our clients.

Sales Staff

Diep Nguyen

The longest serving staff member who began with us as a local guide.

“It is exciting to be involved with one of the fastest growing tourism companies in Vietnam”

Nhung Pham

A former tour leader with ten years experience in tourism.

“I love working with such a fun team who are so professional and experienced”.

Huyen Thanh

Brings us more than 10 years experience in ‘back of house’ hotel management.

“Seeing our clients having such a wonderful time on our holidays makes my job so much fun”.

Nga Hoang

With a background in sales & marketing, Nga has returned to work after the birth of her children.

“I love travelling and I cannot believe I am so lucky to work here. I am so happy”.

 

Thuan Nguyen

Previously Thuan was the studio assistant at a yoga centre and joined the team at the same time as our furry new recruits, Popeye and Sinbad.

“I am excited about moving into tourism and working in such a fun environment”.

Leaders

We are blessed with an amazing group of dynamic leaders who are committed to showing our clients the delights of this region and making sure they feel well cared for. Here are just some of our long serving guides.

Lap Nguyen

A worldly guide who has spent 3 years studying for a Masters Degree in London.

“Leading tours allows me to meet and have fun with so many different people from around the world”.

Huyen Nguyen

With more than 10 years experience as a Tour Leader you will be in the best hands.

“Every tour is different because every client is different and my enjoyment is to see how they love my country”.

Son Tran

An experienced guide with a cheeky personality and enthusiasm for motorbike tours.

“I love to share a joke with my travellers and making them happy is hugely rewarding”.